Common Questions
How do I start a campaign?
Sign up, click "Start a Campaign", and follow the prompts to launch your fundraiser. You’ll be guided step-by-step through the process.
How do I withdraw funds?
Go to your dashboard and click "Withdraw" to request a payout. Funds are typically processed within 4–6 business days.
Is CroFunding secure?
Yes, we use industry-standard security to protect your data and donations. Our Trust & Safety team works around the clock to keep your fundraising safe.
Do I need to reach my goal to get the money?
No, you can withdraw funds at any time, even if you haven’t reached your goal. There’s no penalty for not meeting your target.
Are there any fees?
A small transaction fee is deducted from each donation to cover payment processing. There are no platform fees for organizers.
How do I get more donations?
Share your fundraiser link with friends, family, and on social media. Post updates and thank your donors to keep them engaged. For more tips, visit our blog.
Who can donate?
Anyone with a valid payment method can donate to your fundraiser, from anywhere in the world.
Need more help?
Contact our support team at support@crofund.org or visit our Contact Us page.